Call notification software

Customized to keep you focused on your customer Each notification provides immediate context about the person contacting your business so you know exactly who called and how they found you.

Keep your entire team informed Everyone with access to your account can have their own set of call notifications to stay up-to-date with inbound calls. Reporting Capture conversion data for your callers Ensure your marketing dollars are spent on the most cost-effective ads by tracking and measuring your campaigns. Product Features. Call Recording Review calls from your email notifications. Contact DSC to learn more about our call notification phone systems and services. Corning Incorporated "From light bulbs, television tubes and cookware…to ceramic substrates, optical fiber and Active-Matrix Liquid Crystal Displays, Corning has developed products that change the way we live -- for the better.

If an serious problem occurs at one of Corning's assembly plants, a security guard can make one phone call to our center to initiate a transmission of alert messages to all affected Corning employees. All rights reserved. Create a Smart Squad by adding a code repository to the squad, to dynamically add team members who have made a change to the code repository.

This feature is only possible after integrating SCM tools like Github. We provide tools for SRE, incident response automation, on-call, and much more.

On-call Scheduling and Rotations. Squads are handy when you need to notify a specific group together. For instance, when coordinated response is required for high-urgency, high-complexity incidents, or at the end of an escalation policy when nobody has acknowledged. Escalation Policies. Alert Deduplication. Alert deduplication can help you reduce alert noise by organising and grouping relevant alerts.

For each service, you can define your rules for de-duplication. Event Tagging can help you add relevant information to incoming incidents to make it more context-rich for the responder. You can auto assign tags to events using rules and also filter and organize events with tags. Avoid Alert Fatigue with Suppression Rules. Set suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains. With the ability to send alerts for a particular service from multiple alert sources, Squadcast enables you to reduce complexity and noise by deduping similar alerts.

For instance, if an alert from Sentry and Prometheus is about the same incident, then they can be deduped using this feature. Empower responders to focus on the right context and resolve incidents quickly.

Event Tagging. Rule Based Suppression. Set Suppression rules for any service and choose to ignore or notify alerts based on the text that the incident contains.

Multiple Alert Sources for one Service. Organization Level Permissions. Onboard users to your organization, and customize their access to the account by adding additional permissions. Teams allow you to group certain users together within your organization account on the platform.

And Roles are a set of permissions granted to users within that Team. Custom Roles provide extra permissions to specific users beyond the Roles assigned to them within a Team.

Export Incident timelines into easily readable PDF or marked down version. Auto Recorded Incident Timeline. Quickly get a high level view of the incident timeline displayed in reverse chronological order as to when the incident was first triggered and assigned, who acknowledged it or re-assigned and who resolved them and when. Incident Postmortem. With our incident postmortem feature, you can click and build an insightful timeline in a matter of minutes.