Good games centre

Do you have any other suggestions for motivational games to play in the contact centre, or to use in training? I just want to thank the site for publishing this and all the very helpful material. It is a great source of information and knowledge to help us call centre managers.

I use them a lot during meetings and to encourage participation. I mostly like the Lone Assasin and Ridiculous Complaints games. Thank you very much for givig these advices. They will be very helpfull for keeping my team motivated. I love the suggestions, though we are inbound sales is a big part of Call Center expectations. Thank you! Thank you for posting this article. Though we are inbound sales is a big part of Call Center expectations.

The employee who has the best idea and one you will use wins a prize. This way you will also have other ideas that you can also use down the road. We use a company who provide games for agents to play on their desktops whenever they hit their targets. We usually put a prize on offer, like cinema tickets, gift vouchers, for the winner who finishes with the highest score on the leader board.

Just finished a good game of Battleships — just need a grid, mark the ships out in the usual way, shots are taken for every sale — team vs team. We like to play hot potato… We set a timer and the rep with a sale gets the hot potato. Most of the spiffs you suggested, a bottle of wine, dinner for two, early go home pass, sounds great. Good incentives for classy floors. Too bad ATT can only spent on mariachi bands for their largely minority staff in Tamarac yes that Convergys.

The blacks were like WTF, where my spiff? I can ead diz sheeat. I particularly like the hangman. While we do recap all the time in Induction training, it is great to use Hangman to create excitement. Will definitely try this.

Motivational Games for Call Centres. Related Articles. Knockout Healthy competition which pits advisors against one another can be good for both motivation and performance. If given a nine, the advisor gets to roll the dice and continue to move up or down the board. The board that HomeServe use in their contact centre is pictured below. These murder mystery games center around an elite high school, called Hope's Peak Academy, where a group of talented students are chosen and later forced to murder each other.

Along with the unique art style and characters, these games are known for having a mix of several different gameplay styles. During the "Daily Life" segments, the game is mostly a visual novel where the various characters interact, but, once a murder has occurred, the game switches to the "Deadly Life" segment where players must investigate the crime scene and gather clues.

Finally, the chapter ends with a "Class Trial" where players need to deduce who the killer is. This diversity of gameplay is what makes the game and the series the best in the genre and why fans are eager to see if there will be a Danganronpa 4. With over 8. The series typically centers around a defense attorney named Phoenix Wright as he tries to solve mysteries and win a "Not Guilty" verdict for his clients. After the release of Phoenix Wright: Ace Attorney in , the franchise has had countless sequels, spin-offs, and adaptations.

While each of the games has its own unique mechanics, most of them are split up into two main sections. During the investigative segments, the player visits crime scenes gather evidence and talks to other characters. In the court segments, the player cross-examines other characters, submits evidence, and makes dialogue choices. The methodical evidence presentation, combined with the over-the-top cases that leave gamers guessing until the end, make Ace Attorney one of the most enjoyable visual novels in addition to the most popular title in the genre.

The game is considered an important part of the history of visual novels since it introduced many genre tropes that have continued to this day. Years later, the science fiction mystery series, Zero Escape , took many of these concepts and brought it all to another level. The games follow a group of individuals who are trapped in a facility by a person named "Zero," and are forced to play deadly games.

In between visual novel sections, players will have to solve riddles and escape-the-room puzzles. Similar to YU-NO , the games require the player to travel through time to explore different paths, and they focus on multiple scientific theories.

Anastasia Wilds is a freelance writer for Screen Rant. Because of her passion for video games, her main focus is writing video game listicles for the website. Weekly Newsletter. Editors Pick. Upcoming Webinars. Thu 27 Jan Webinar: How to Transform CX.

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